Multichannel engagement: SMS, voice, email and web solutions.

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Multichannel custom solutions

Ideal if you'd like to run campaigns across a range of communication channels, such as SMS, voice, email and web - all in conjunction with each other! We can also make tweaks to the existing Esendex services you're using, helping you to meet your business requirements.

 
 

 

3  mastered scenarios.

  1.  
    Problem: Our client needed to be able to collect debt from failed direct debit payments for their UK fitness centres.

    Solution: We implemented an SMS campaign to drive members to a custom automated payment line.
  2.  
    Problem: Our client needed to be able to let clients opt out of emails at campaign level as requested by the FSA to secure a new tender.

    Solution: We made a platform change to enable both company and campaign level opt outs for email campaigns.
  3.  
    Problem: Our client needed MCC 6012 validation enabled for their IVR payment line to allow them to comply with new Visa regulations.

    Solution: We created an integration with Cardstream to enable the passing of key information to satisfy the mandate.
     
 
 

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A globally recognised security standard. Protecting our customers' data is paramount.

 

Feefo 97%

review service

We've been awarded Gold Trusted Merchant accreditation. Our rating is at 97% for the past year!