Our product suites at a glance

SMS

Our professional SMS products

With more mobile devices than there are people in the world, and a 98% open rate*, SMS is one of the most effective means of communicating with your customers and staff.

When you send SMS via Esendex, you benefit from our direct connections with major networks, ISO 27001 accreditation, and robust platforms supported by experienced engineers. This means all of your messages are sent quickly, securely and reliably.

Send & receive SMS >

SMS Surveys >

Plugins & integrations >

Voice

Our next generation Voice products

Our Voice product suite provides a high quality, affordable and easy to manage solution.

Inbound Voice enables businesses to route large volumes of incoming calls concurrently, reducing costs and providing a better customer experience.

Outbound Voice solutions are ideal for businesses who make a substantial number of calls to customers, enabling you to automate much of the process, and free up your agents' time for priority calls.

Inbound Voice >

Outbound Voice >

Mobile & Web

Evolving communication

Triggered by a link within an email or SMS, Esendex's Mobile Journeys remove distractions and difficulties, and make it easy to complete a specific goal or task. For example, making a payment, completing a survey, or redeeming personalised coupons.

Esendex's Web Portals deliver friction-free processes for desktop and tablet, allowing your customers to scurely make a payment or complete an application, for example.

Mobile Journeys >

Web Portals >

Email

Send with meaning

If you're looking for a simple, effective way to communicate with your customers via email, particularly as part of a wider communication strategy, Esendex Email may be the solution for you.

Esendex Email is a fully managed solution. We'll work with you to craft message templates which can pull in multiple personalised fields, from customer name through to account balances.

We'll then deploy intelligent workflows to determin which customers should receive which email template, and when, either as an email-only messaging strategy or as part of a multichannel campaign.

Esendex Email >

Esendex applications by industry

Examples of how Esendex's business communication solutions have helped companies reach their goals

Healthcare

Driving cost savings and staff efficiency while improving patient satisfaction through the innovative use of SMS.

Read healthcare white paper now >

Transport & Logistics

From delivery notifications to taxi bookings, customer enquiries to cancellations, SMS is affordable and effective.

Read transport white paper now >

Education

Communicating with staff, pupils and parents regarding emergencies, absences and reminders is easy with Esendex SMS.

Read education white paper now >

Construction & Property

Whether building, selling or leasing properties, SMS helps manage stock and shift changes, and schedule appointments.

Read construction white paper now >

Financial Services

Whether your business is accounting, debt collection or loan applications, when reliability and open rates matter, SMS works.

Read finance white paper now >

Public Sector

SMS has wide applications in the public sector, including appointment reminders, staff management and application updates.

Read public sector white paper now >