Technical Product Owner

Our Benefits

City location

Private healthcare

27 days holiday

Buy or sell holidays

Bonus scheme

Pension scheme

Regular social events

£350 Christmas vouchers

Loyalty awards

Birthday off work

What to expect

About the role

This is an exciting opportunity to join our Data and Analytics team to lead the roadmap, requirements and prioritisation of work to deliver and maintain our strategic data platform, data warehouse and reporting/dashboarding capabilities.

You will become a subject-matter expert on our data platform capabilities, responsible for working with stakeholders from across the business to identify and understand their data and visualisation requirements. You will be working on behalf of your internal stakeholders as part of a cross-functional agile delivery team to meet tactical reporting and dashboarding needs of the business but importantly enable data-driven decisions.

About Commify

We make business communication brilliant! We work with more than 45,000 companies, helping them to transform their mobile communication with their customers and employees. Our success is the result of hundreds of talented people pulling together to achieve a common goal. Join our team and be part of our success story. 

You will thrive in an environment of passion, integrity, ownership and innovation, where development and progression is a real focus. We’d like to think we have everything you’d expect from a benefits package, from 27 days holiday and your birthday off work, to private medical cover, dental cover and bi-monthly social events! On top of this you can expect £350 of Christmas vouchers and added extras like beer o’clock and an amazing Christmas party

What you’ll be doing

  • Developing a deep understanding of the ETL, data warehousing and reporting systems used to deliver our data platform including how it interacts with business systems and software platforms
  • Working closely with data owners across the business to understand the various types of data available across our platforms, back-office and integration systems
  • Gathering requirements from different business stakeholders, using your knowledge to get into the detail and devise/evaluate potential solutions in line with the data strategy
  • Owning, building and maintaining a consistent, unambiguous and prioritised backlog in Jira, undertaking a constant analysis of user feedback to meet the needs of the business
  • Facilitating sprint grooming and planning meetings with the engineering team to ensure user stories are estimated, well understood and meet the Definition of Ready
  • Hosting sprint reviews with key stakeholders to demonstrate sprint achievements by the engineering team and provide a feedback mechanism to help with backlog prioritisation
  • Striking a balance between feature development alongside technical debt remediation and bug fixes to drive quality throughout the data platform
  • Understanding the business processes that rely on the data platform including the desired state and what happens in practice
  • Be available to the team to answer queries and make decisions on a daily basis including troubleshooting / problem-solving system-related queries
  • Documenting changes being implemented and produce release notes
  • Promoting continuous learning within the engineering team, providing fast feedback from end-users to help steer outcomes in a collaborative way

What we’re looking for

You will be an exceptional candidate, with a proven track record in a similar role. In particular we are looking for experience in the following areas:

  • Experience of working as a Technical Business Analyst or Technical Product Owner as part of a distributed agile engineering/delivery team
  • Experience of developing a thorough understanding of how a system works “under the hood” and experience of using this to devise or evaluate potential solutions
  • Ability to manage stakeholders at executive and senior level to balance delivery priorities
  • Logical and detail-oriented approach to understanding and analysing technical problems
  • Experience delivering business process change as part of software delivery; using empirical methods to support decision making
  • Excellent written and verbal communication to both technical and non-technical audiences
  • Ability to articulate and communicate a vision, bringing stakeholders on the journey
  • Superb organisation and diligence; able to manage multiple priorities and pick out the  critical detail needed to meet key outcomes
  • Working with software-based products, ideally in a SaaS environment through full-lifecycle delivery
  • Strong experience working with software delivery tools e.g. Jira & Confluence

It would be great if you also had:

  • Strong domain experience in SMS and/or business communications
  • Experience of working with business SaaS products i.e. Salesforce, HubSpot, NetSuite that form part of a larger ecosystem, and understanding and managing the interdependencies between those systems
  • Exposure to story mapping to build feature roadmaps; focussing on release outcomes and good/better/best practices to help drive prioritisation
  • Have previously worked with or delivered data projects which included data warehousing, ETL and data visualisation
  • Experience using Tableau Report Design

The next step

To apply please send your CV to recruitment@esendex.com

Diversity

We’re committed to building a team with a variety of backgrounds, views and skills, embracing our key values. The more diverse and inclusive we are, the stronger we are as a team. We encourage applications from all candidates with the relevant skills and experience.

The legal stuff

Commify is committed to protecting the privacy and security of your information. Personal information submitted as part of the recruitment and selection process will only be used for these purposes. We will retain information for up to 12 months, after which it will be deleted or destroyed. For full information about your rights in relation to your data, please see our full Recruitment Privacy Policy here.