Systems Engineer

Our Benefits

City location

Private healthcare

27 days holiday

Buy or sell holidays

Bonus scheme

Pension scheme

Regular social events

£350 Christmas vouchers

Loyalty awards

Birthday off work

What to expect

About the role 

We are looking for a Systems Engineer to design and implement highly available and scalable data and compute solutions, whilst also ensuring sufficient monitoring, alerting and disaster recovery solutions are implemented and maintained to the Commify standard.

This role takes pride in the performance and availability of the solutions they look after and works hard to ensure the manual overhead of running a 24×7 internet solution is reduced to the minimum amount possible.

You will be part of a team of cross-functional engineers, working collaboratively to deliver new solutions utilising Platform as a Service cloud solutions along with maintaining on-premises software based products and platforms.

About Commify

We make business communication brilliant! We work with more than 45,000 companies, helping them to transform their mobile communication with their customers and employees. Our success is the result of hundreds of talented people pulling together to achieve a common goal. Join our team and be part of our success story. 

You will thrive in an environment of passion, integrity, ownership and innovation, where development and progression is a real focus. We’d like to think we have everything you’d expect from a benefits package, from 27 days holiday and your birthday off work, to private medical cover, dental cover and bi-monthly social events! On top of this you can expect £350 of Christmas vouchers and added extras like beer o’clock and an amazing Christmas party. 

What you’ll be doing

As Systems Engineer you will be responsible for:

  • Designing and developing tooling, products and solutions as part of an engineering team
  • Ensuring high levels of system performance through monitoring, analysis and performance tuning
  • Liaising with Developers, Product Owners and other Engineering teams to deliver engineering roadmaps showing key items such as upgrades, technical refreshes and new versions
  • Troubleshooting system hardware, software, networks, operating and system management systems
  • Reviewing and ensuring conformance of tooling test plans to meet expected quality standards
  • Advising on engineering standards, procedures, methods, tools and techniques
  • Collaborating with global Commify Engineering teams to develop tooling designed to support new product development
  • Developing knowledge of cloud provider roadmaps and maintaining proficiency in industry technologies and trends
  • Evaluating cloud solutions in relation to existing operational standards and requirements, especially in relation to performance, auto-scaling and availability
  • Working with the Security team to identify and protect against threats to the cloud solutions
  • Contributing to reviews and audits of projects from an engineering perspective, including identifying risks and mitigation options
  • Engaging in knowledge-transfer across Commify engineering
  • Conducting personal professional development to keep up-to-date on new technologies
  • Rationalising ‘buy’ or ‘build’ decisions, including choosing between Platform, Software and Infrastructure as a Service solutions
  • Providing on-call support including out-of-hours incident support on a rota basis to help deliver a high quality of service around the clock

What we’re looking for

We’re interested in hearing from candidates with experience in the following areas:

  • Previous experience of working in an operations role 
  • Ability to collaboratively work as part of a cross-functional team, to take ownership of, prioritise and be accountable for your work
  • Excellent communication skills and a desire to continue to learn
  • Centralised monitoring solutions (Application Insights, OMS, Log Analytics, ELK or similar)
  • Configuration Management tools (Ansible, Chef or similar)
  • Understanding and working knowledge of Microsoft Azure Cloud offerings, especially in the Platform as a Service category (Web Apps, Storage, Functions)
  • Scripting/programming languages to assist in automating solutions e.g. PowerShell (preferred), Bash, C#, Ruby, Python.
  • Experience supporting web-based applications – with understanding of firewall configuration, load balancing and availability checks
  • Experience of working with Linux and Microsoft Server operating systems
  • Ability to present options and recommendations in a confident and evidence-supported manner that allows for rapid decision making

It would be great if you also had:

  • A good understanding or working knowledge of the following tools: Terraform, Ansible, VSTS, ARM, Puppet, Chef, Jenkins, ELK, Grafana
  • A good understanding or working knowledge of DNS, Load Balancer configuration, Active Directory and cloud-based network infrastructure
  • Experience of working in an agile environment and experience with agile methodologies such as TDD, Scrum, Kanban
  • Experience of defining service level objectives/operational requirements for a cloud-based solution
  • Understanding and experience of implementing a monitoring and alerting system for a micro-service architecture
  • Applied understanding of cloud security best practice
  • Experience of maintaining SQL and noSQL storage technologies
  • A passion for reliability

The next step

To apply please send a full CV and covering letter to recruitment@esendex.com.

Commify is committed to protecting the privacy and security of your information. Personal information submitted as part of the recruitment and selection process will only be used for these purposes. We will retain information for up to 12 months, after which it will be deleted or destroyed. For full information about your rights in relation to your data, please see our full Recruitment Privacy Policy here.

Diversity

We’re committed to building a team with a variety of backgrounds, views and skills, embracing our key values. The more diverse and inclusive we are, the stronger we are as a team. We encourage applications from all candidates with the relevant skills and experience.