Sales Coach

What to expect

About the role 

This is an exciting opportunity for a Sales Coach to join the Commify group. In conjunction with key stakeholders you will quickly understand the capabilities across the international Sales function in order to make recommendations for improvements to sales processes and customer interaction techniques. You will design and develop training, coaching and communication strategies which will fully embed your recommendations, ultimately driving revenue growth through competency improvements. Whilst continually evaluating the success of your delivery using key sales data, behavioural metrics, feedback and creating reports to showcase your performance.

About Commify (t/a Esendex)

We make business communication brilliant! We work with more than 45,000 companies, helping them to transform their mobile communication with their customers and employees. Our success is the result of hundreds of talented people pulling together to achieve a common goal. Join our team and be part of our success story. 

You will thrive in an environment of passion, integrity, ownership and innovation, where development and progression is a real focus. We’d like to think we have everything you’d expect from a benefits package, from 27 days holiday and your birthday off work, to private medical cover, dental cover and bi-monthly social events! On top of this you can expect £350 of Christmas vouchers and added extras like beer o’clock and an amazing Christmas party.

What you’ll be doing

As our Sales Coach, you will be responsible for:

• Conducting a full audit of all current international sales processes, identifying skills gaps and developmental needs, before making recommendations for a new sales process to be implemented
• Creating and delivering content for the sales function to enhance customer interaction using a variety of learning interventions
• Responsible for delivering train the trainer sessions to our Sales Managers ensuring they are functional experts for our sales process and therefore able to support their teams
• Continually developing sales capability at individual level by observing customer interactions and implementing one to one coaching techniques
• Ensuring that recommended sales processes and customer interaction techniques are fully embedded into the sales culture of all international teams
• Maintaining deep knowledge of all products and their associated use cases within a variety of business sectors in order to embed that knowledge across the Sales teams
• Working with line managers to evaluate individual performance and identify opportunities to develop and grow the team
• Evaluating the effectiveness of learning interventions by measuring and tracking behavioural change combined with sales data and metrics

What we’re looking for

We’re interested in hearing from candidates with experience in the following areas:

• Strong commercial acumen, being personally driven by data and sales metrics
• Previous experience as a proven Sales Trainer/Coach
• Ability to work with a wide range of Sales teams (from Telesales, Inside sales up to Enterprise sales teams including Field based)
• Ability to conduct learning needs analysis, design and delivery
• Ability to engage a Sales team in a creative, inspiring and flexible way
• Ability to influence at all levels and tailor style
• Extensive knowledge of various B2B sales methodologies
• Experience of working with international sales teams.

It would be great if you also had:

• Coaching qualification at Level 5 or above (for example ILM/CMI)
• Conversational knowledge of German, Spanish, French or Italian

The next step

To apply please send your CV to recruitment@esendex.com

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