Accounts Receivable Team Leader

Our Benefits

City location

Private healthcare

27 days holiday

Buy or sell holidays

Bonus scheme

Pension scheme

Regular social events

£350 Christmas vouchers

Loyalty awards

Birthday off work

About the role

As an Accounts Receivable Team Leader at Commify, you will manage the UK Accounts Receivable team. Hard working and passionate about driving continual improvements, you’re someone who gets things done. You’re excited about bringing your energy and a can-do attitude to further the already considerable success of the business.

About Commify

We make business communication brilliant! We work with more than 45,000 companies, helping them to transform their mobile communication with their customers and employees. Our success is the result of hundreds of talented people pulling together to achieve a common goal. Join our team and be part of our success story. 

You will thrive in an environment of passion, integrity, ownership and innovation, where development and progression are a real focus. We’d like to think we have everything you’d expect from a benefits package, from 27 days holiday and your birthday off work, to private medical cover, dental cover and bi-monthly social events! On top of this you can expect £350 of Christmas vouchers and added extras like beer o’clock and an amazing Christmas party. 

What you’ll be doing

Managing the UK Accounts Receivable (AR) team with overall responsibility for the collection of debt for all UK brands and entities and the accuracy of the UK sales ledgers. This role will involve;

  • Line management of the UK AR team including regular one to ones and appraisals, ensuring the team remain committed and high performing
  • Ensure there is cover within the team, minimise risks from single points of failure
  • Contribute to making processes in AR more efficient and suggesting / implementing changes:
    • create and maintain a full AR process map
    • ensure that the team is able to grow with the business as it scales up
  • Ensure that all customer debts owed to UK entities are collected on time
  • Supporting the team with day to day queries
  • Contact top customers by email and phone to arrange payment of overdue debts
  • Work closely with the UK Sales team, provide them with regular updates on debt collection / expected debt provisions and write-offs, and escalating items to them for assistance in resolving where appropriate
  • Make sure that the appropriate suspension process is followed for all UK brands and ledgers
  • Oversee Direct Debit (DD) processes in the UK, ensuring maximum DD collections and compliance with all legal requirements
  • Ensure the ledgers are clean, up to date, and accurately reflect the recoverability of debt – including any bad debt provisions required
  • Act as the main point of contact with the Group’s external Debt Collection Agency
  • Prepare quarterly bad debt reporting and support with Group bad debt provision and write off processes
  • Prepare the UK businesses’ bi-weekly AR reporting – including commentary on the largest overdue debts
  • Ensure prompt month end closure and reconciliation (AR and bank)
  • Work with the NetSuite and platform project teams on any daily issues and assisting with future developments of the ERP and billing platform
  • Support with any future UK acquisitions, and their integration into Group systems and policies

What we’re looking for

You will be an exceptional candidate, with a proven track record in a similar role. In particular we are looking for experience in the following areas:

  • Strong leadership skills, previous team management experience
  • Strong team ethics in order to work as part of a wider Finance team
  • Excellent communication skills, both written and spoken with the ability to communicate with customers in a professional manner
  • Ability to manage and prioritise a busy workload
  • Ability to build rapport and relationships with customers, internal and external stakeholders
  • Perseverance and a desire to follow issues through to resolution
  • Knowledge of MS Excel
  • Flexibility to work as required at busy times such as month-end
  • Experience of using an ERP system, such as Netsuite

It would be great if you also had:

  • Experience in providing reporting and analysis to management
  • Direct experience of making step change improvements to a function
  • Knowledge of the integration of acquisitions into existing ledgers and reporting

The next step

To apply, please send your CV to recruitment@esendex.com

Diversity

We’re committed to building a team with a variety of backgrounds, views and skills, embracing our key values. The more diverse and inclusive we are, the stronger we are as a team. We encourage applications from all candidates with the relevant skills and experience.

The legal stuff

Esendex is committed to protecting the privacy and security of your information. Personal information submitted as part of the recruitment and selection process will only be used for these purposes. We will retain information for up to 12 months, after which it will be deleted or destroyed. For full information about your rights in relation to your data, please see our full Recruitment Privacy Policy here.