Top 5 ways to love your customers

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Show your customers love with SMSValentine’s Day is tomorrow so there couldn’t be a better time to go that extra mile and show your customers some love! We’ve put together 5 different ways you can make your customers feel loved all year round:

Save the date – send reservation reminders via SMS straight to their phone. Whether it’s for a hotel, restaurant or a spa retreat, it’s quick, simple and cheap – your customers will also never miss a reservation again!

Value their voice – show your customers they matter to you with an
SMS survey. It’s a hassle-free way to get their feedback, helping you to continually improve your service.

In the know – your valued customers should be the first to know about any exciting business developments – by sending a simple text they can be! Notify your customers of any relevant new products or services.

It’s on us – everyone loves a treat! Deliver exclusive promotions or mobile coupons direct to their phone.

Simplicity is key – take the stress out of online shopping and keep your customers informed at every stage! Send dispatch alerts, expected delivery times and potential delays via SMS. Using two-way text messaging your customers can even change their delivery time to suit them.

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Demi is the Marketing Assistant for UK and Ireland at Esendex. She is responsible for content generation and developing the territory plans.