It’s not just customer service and marketing departments who are using SMS – more and more HR teams are now relying on SMS to communicate with employees and job applicants.
Here are our top 5 reasons why;
1. Internal communications – getting messages out to staff quickly can be a real challenge, especially with staff who don’t have email access, work from home or are field based. SMS allows you to instantly communicate with staff anywhere in the world, at a fraction of the price of a letter or a
phone call.
2.Recruitment – SMS is a great way to confirm interview details with candidates. It’s discreet and will reduce the number of no-shows.
3.Payroll – notifying staff when their salaries have been credited to their bank accounts can cut down calls to HR, reduce postage costs and is really appreciated by employees.
4. Business continuity / disaster recovery – when you need to communicate urgently with staff in a crisis, SMS ensures your messages gets there quickly and are read.
5. Staff rotas and scheduling – whether it’s offering overtime, communicating shift patterns or allocating jobs to engineering and delivery staff, SMS can ensure that staff effectiveness is maximised.
