How to hunt for cracks in an SMS provider!

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Easter SMSWith just a few days left until Easter, we wanted to share with you some key questions you should ask to make sure you bag yourself an egg-cellent SMS provider.

Do they have direct network connections?
By using a provider that has direct connections your message will be going straight to the customer, there’s no middle man so it’s much quicker. We have direct connections to all the UK mobile networks so we’ll always use the best performing network to deliver your message!

How secure is my data?
When you’re trusting a provider with all your valuable data, you need to know it’s safe. Protecting our customer’s data is paramount – we’re ISO 27001 registered so you can count on us.

Will I have access to support?
When things go wrong it’s vital that you know you have someone to talk to. Our technical support staff are available to answer your questions from 09:00 to 17:30 and it’s completely free! You can even upgrade to get 24 hour support.

Can I test the platform?
No one wants to hop straight into a purchase! It’s important that you get to have a look around the platform before you make a commitment. We offer a free 7-day trial, so you have 25 credits to play with.

Will my messages get delivered on time?
You need to know that your message will get through on time to get the most out of your communication. We commit to 90% of your messages being processed within 5 seconds and 95% within 20 seconds.

Thanks for taking the time to read our top tips for finding the right SMS provider. We hope you have a cracking Easter break!

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Demi

Demi is the Marketing Assistant for UK and Ireland at Esendex. She is responsible for content generation and developing the territory plans.