Public Sector
11 June 2018
Creating positive change for citizens when collecting debt
In a survey of 131 Local Authorities within England and Wales last year, 75% shared their lack of confidence… read more
11 June 2018
Author Archives for Nadya Ahmed
About Nadya Ahmed
I'm Customer Acquisition Manager at Esendex with a background in digital marketing and content curation. I have a keen interest in emerging, innovative technologies and am passionate about their place in multiple sectors. My personal drive for success comes from my continued fondness for research and strong bias toward both quality, service and customer satisfaction.
Public Sector
Esendex news
9 April 2018
Is your courier service delivering the right message?
Giving the customer more control through proactive communications doesn’t have to be daunting, cost-prohibitive… read more
9 April 2018
Retail
27 March 2018
Make sure your courier service delivers the goods this year!
We've put together a calendar of key dates for online retailers and courier services for 2018. When combined… read more
27 March 2018
Customer Service
20 February 2018
The need for speed: 3 benefits of automation
It is estimated that the average business uses between 10 and 16 separate applications to get things… read more
20 February 2018
Customer Service
9 February 2018
3 ways to cut the cost of customer service
As an online store you’re missing out on the opportunity to develop a positive human to human experience.… read more
9 February 2018
Retail
22 January 2018
Are these dates in your diary? [Updated]
Anticipating the increased levels of contact or traffic from your customers will prepare your business… read more
22 January 2018
Developers
3 January 2018
A vintage partnership: Esendex & Hack24
This year, Hack24 will celebrate its 4th birthday and Esendex will be joining them, as Gold sponsors,… read more
3 January 2018
Retail
26 October 2017
How to avoid becoming your competitor’s secret weapon
We’ve come a long way since a telephone call or quick face-to-face chat were the go-to channel. There’s… read more
26 October 2017
Esendex news
25 October 2017
Trust the firm that sends two billion SMS a year
The BBC recently visited the Esendex head office, based in Nottingham, to find out how we've become… read more
25 October 2017