Our service promise
At Esendex, we know that every message matters. Our customers need to know that their messages will be received and arrive on time. That's why we have direct connections with all the UK mobile networks and continue to invest in our SMS platform and messaging technology.
Why we are different
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All SMS companies are not the same and we pride ourselves on our excellent performance. We commit to 90% of your messages being processed within 5 seconds and 95% within 20 seconds. |
This commitment relates to the time taken for the Esendex Messaging System to process single, |
Our latest messaging performance stats
Our performance consistently exceeds our service promise. In April 99.1% of messages were processed within 5 seconds and 99.3% within 20 seconds.
"April saw Esendex provide consistently high SMS messaging platform performance. This means that our service levels have been exceeded in all territories with no exceptions. Any networks experiencing issues had Esendex's automated re-routing logic applied immediately to maintain quality of service. The Operations teams continue to expand our direct connections to networks across the world as the business grows in Geographical locations, as well as in message volumes. The Esendex SMS messaging platform can now process more concurrent messages per second than ever before - which is great news when it comes to meeting or exceeding our growing number of customers high expectations."
Paul Gardner - Operations Director
Start testing now
Why not take a free trial by filling in the form opposite. Alternatively call one of our SMS experts on 0845 356 5758 to see for yourself just how good our SMS service is.