
We can quickly and easily send a message to a single worker, to all our workers or just a specific group, i.e. nurses only. Using Esendex to assist us in filling emergency shifts has significantly reduced our agency costs.
Our Web SMS application has always been one of the most powerful in the market. Unlike many SMS providers we’ve never charged for more sophisticated features such as message delivery receipts and customised sender IDs.
Echo, our new platform, takes this to a new level with a wealth of features and functionality:
| Web SMS | Echo | Classic |
|---|---|---|
| Key Features | ||
| Send SMS via the web | ![]() |
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| Send Voice SMS via the web | ![]() |
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| Receive SMS to your web account for free* | ![]() |
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| “Conversation” view of sent and received SMS* | ![]() |
No |
| Free SMS delivery receipts | ![]() |
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| Real time message status monitoring | ![]() |
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| Upload from CSV file for bulk SMS campaigns | ![]() |
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| Upload from Excel for bulk SMS campaigns | ![]() |
No |
| Mail merge to create dynamic bulk SMS campaigns | ![]() |
No |
| Secure access with username and password | ![]() |
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| Contact Management | ||
| Upload addresses from Outlook | ![]() |
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| Upload groups and contacts | ![]() |
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| Import your mobile phone contacts | Dec-09 | No |
| Import contacts from Plaxo | ![]() |
No |
| Import contacts from Salesforce | ![]() |
No |
| Configuration Options | ||
| Message templates | Dec-09 | ![]() |
| Customise the message sender ID | ![]() |
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| Schedule SMS messages for the future | ![]() |
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| SMS message forwarding via email or SMS* | Dec-09 | ![]() |
| Long messaging up to 612 characters | ![]() |
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| Set expiry dates for undelivered messages | Dec-09 | ![]() |
| Management Options | ||
| View multiple account inboxes simultaneously | ![]() |
No |
| Low credit warning emails | ![]() |
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| Purchase message credits online at anytime | ![]() |
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| Customer Support | ![]() |
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| Free telephone support during office hours 9.00am – 5.30pm | ![]() |
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| Free online support website and support forum | ![]() |
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*2-way service only. Requires optional virtual mobile number.
Sign up for a free 7 day trial of Web SMS and start testing straight away or call 0845 356 5758 to find out more about our Web SMS service.

We can quickly and easily send a message to a single worker, to all our workers or just a specific group, i.e. nurses only. Using Esendex to assist us in filling emergency shifts has significantly reduced our agency costs.