Congratulate your Developers on providing such a streamlined, flexible, professional and simple system. Your system does it all - and then some!
Adam, Wimmera Software Development Pty Ltd
Below we provide reponses to many of Frequently Asked Questions about our SMS API service. In addition, the FAQs on our developer pages contain more information on how best to use our SMS API - with Java, PHP, C# etc - all major development environments are supported.
- How good is your service?
- What are the costs of using the SMS API?
- Which methods can I use to send and receive SMS directly from my applications, websites and other software?
- Does it matter what platform or language my application uses?
- Are the SMS API services accessible using HTTPS?
- Is it easy to manage my account?
- What payment options do you offer?
- What is a customised sender ID?
- What level of support do I get?
- Do you have online help?
How good is your SMS service?
We have direct network connections in the UK, which means your SMS messages are delivered within seconds and we will always use the best performing network at anytime to deliver your messages.
What are the costs of using the SMS API?
Use of the SMS SDK and the SMS API is provided free of charge to our customers. There is no additional charge on top of the account and/or message fees that you pay. Sign up for a free trial and you get 25 messages for free so you can start testing the SMS API service straight away.
Which methods can I use to send and receive SMS directly from my applications, websites and other software?
You can send SMS using an ActiveX Component, HTTP POST or SOAP / XML Web service. Our API comparison chart shows the functionality available within each method of sending. SOAP/XML Web Service Esendex provides a SOAP interface to enable developers to integrate SMS functionality into their applications. All services are accessible using the HTTP or HTTPS protocols.
Full sample implementations are included in the SMS API and we encourage anyone investigating this option to start here.
HTTP Form Post Messenger exposes a Form Post interface to enable developers to integrate SMS functionality into their applications.
All services are accessible using the HTTP or HTTPS protocols. ActiveX component Esendex provides an ActiveX component with a COM interface that enables you to integrate your SMS applications, written in COM-compliant languages such as VB6, ASP, Delphi and C++, with our services.
Does it matter what platform or language my application uses?
No - we support all major development environments - Java, PHP, C# etc The development language you use, will determine whether you can use SOAP/XML Web Service, HTTP Form Post or an ActiveX component to send and receive SMS messages.
To help fast-track your development, we provide SMS SDKs which cover the main development languages/environments. Our SDKs include sample code, reusable libraries and tips for using the Esendex service within your applications.
Please refer to our SMS SDK (link to language/environment and method of sending) section. If you don't see your language/environment listed, then please email support@esendex.com and we'll be happy to advise.
Are the services accessible using HTTPS?
Yes, using a server provider certificate.
Is it easy to manage my account?
It is very quick and easy to manage your account. Login to your account via our website and view recent activity, see how many messages are left in the account, and purchase credits at anytime. We will also send you automated low credit warning emails to let you know when your messaging limit is running low.
What payment options do you offer?
SMS Plan customers can choose between Direct Debit or standard account terms. Pay as you go customers can purchase SMS messages online at anytime via our secure website.
What is a customised sender ID?
By default SMS messages are sent from the virtual mobile number that is assigned to your account when you set it up. The customised sender ID allows you to change this to an 11 character combination of letters or numbers such as your company name, department, or a campaign. When the recipient receives your SMS they will see this name rather than a mobile number. Unlike other messaging providers, we provide this service for free.
What level of support do I get?
Technical Support for our SMS API is provided free of charge either by emailing support@esendex.com or calling 0845 356 5759 during office hours - 9.00am-5.30pm Monday to Friday.
Do you have online help?
We do, you can find more help for our SMS API in our Developer Zone. There you will find a range of information including free sample codes and downloads for all major development environments. Alternatively, give us a call on 0845 356 5759 to talk through your queries.
Sign Up Now!
Sign up for a free 7 day trial to start testing the SMS API service straight away or
call 0845 356 5758 to find out more about our SMS API service.
