The web based SMS facility provided by Esendex provides a fast, reliable, user-friendly online text messaging service helping us keep in touch.
Paul Hewitt, National Farmers Union
Esendex is committed to delivering true business value based on the highest levels of service and service availability.
The Esendex Messaging Gateway is core to our commitment. Developed over several years by our experienced in-house team it is continually evolving to ensure that we maintain the highest levels of service and functionality.
The Esendex Messaging Gateway is at the heart of many of our customers’ mission critical operations and processes. Existing customers know that they can rely on Esendex.
- We’re connected to a global network. As the UK’s leading provider of business SMS services we’re connected to all the UK’s mobile networks and many more around the globe.
- Esendex does not route messages via inferior overseas carriers.
- Innovative routing algorithms ensure your SMS messages get through fast.
- Our smart systems automatically adapt to load-balance high traffic volumes or during reduced network availability
- In the event of component failure, the backup automatically takes on the load maintaining service continuity.
- Enthusiastic and energetic support personnel are on hand 24 x 365.
- Continual monitoring instantly notifies them of any issues. External monitoring applications continuously check the status of hardware and software components.
This commitment to delivering the highest quality of service is why businesses rely on Esendex for their mission critical messaging.
We’re so confident of the dependability of our service that we’re able to commit to a comprehensive SLA based around 99.99% availability and very rapid message delivery. If you have any further queries don’t hesitate to call us on 0845 356 5758.
