Esendex brings an extra dimension to texting with Voice SMS, a new service that enables customers to send SMS messages in voice format directly to mobile phones and fixed lines world-wide. Voice SMS is simple, effective and ideally suited for mission critical situations, where proof of delivery is needed, or for those who can’t easily read an SMS, such as drivers, the elderly and visually impaired.
Voice SMS converts textual messages, sent using Esendex’s system, into a voice call that is forwarded on to the recipient’s phone. The Esendex Voice SMS service will make repeated attempts to deliver the message and will prompt the recipient to acknowledge that the message has been received, providing an important audit trail.
Messages are sent via Esendex’s highly resilient network which, combined with the service’s ‘acknowledge and audit’ functionality, represents a flexible and reliable business communications tool. Likely applications for Voice SMS include messaging mobile workers, particularly out of hours or in emergency situations, as well as contacting visually impaired customers or those with reading difficulties.
“Voice SMS represents a key development in the use of text messaging as a business critical communications tool,”
says Adam Bird, managing director, Esendex.
“In both a commercial environment and in the public sector, being able to prove a message has been received and understood is increasingly important. Voice SMS builds on our expertise transporting text messages via both a simple web interface and our APIs to provide yet another avenue for communications with employees, customers or partners.”
Voice SMS is available to all new and existing business messaging customers as a no-cost option. Pricing starts at just £20 per month for 200 SMS or Voice SMS messages, regardless of destination country. For more information about Voice SMS, please visit our website page.
Esendex offers a simple, intuitive solution to a recurring business problem: how to rapidly and reliably communicate to customers or employees, wherever they are.
At Esendex, every message matters. Our intuitive internet-based services are used by thousands of organisations around the world to deliver SMS and voice messages quickly and effectively. Around the clock monitoring by our own in-house technology team ensures that your message is a priority, every time you press ‘send’.
Our tools enable businesses to be nimble with their communications. In seconds, you can reach your entire customer base or workforce. You’ll be sure that the message has got through. Like we say, every message matters.
Esendex’s head office is in Nottingham, England, with offices in Spain, France, Ireland and Australia. For more information about Esendex, please visit www.esendex.com or read our blog at blog.esendex.co.uk
Esendex's services have integrated seamlessly into our existing setup, with a user friendly API and first rate technical support to match. Their SMS API has proven to be extremely reliable and cost effective too.
© Esendex Limited 2009. Company registration number: 04217280
